If the front light still doesn't work, a separate "known working" AC front light may be used to continue troubleshooting. No, electric powered motorcycles use a throttle to engage the power. Check if your battery has an on/off switch. If the front light now works, there is an issue with the rear light, its wiring, or connections. Check full wiring run to make sure there is nothing disconnected or damaged. Modern E-bikes are designed to be problem-free. With this done, you should be able to flip the battery’s on/off button to the On position, see the controller LED glow steady red, press the throttle, and watch your life about to be transformed as the youthful joy of riding a bike returns in glory. If there is still no illumination, there is an issue with the plug(s) or wiring from the battery. What if you already have power and still can not get the bike to move? A broken wire here, binding lever or bad switch can keep your motor from running. A dynamo is a larger than normal front hub, with wires that attach on the right side of the bike, and is typically found on Kalkhoff and some Focus bicycles. ... Direct-to-consumer brands are becoming more popular, but many local bike shops won't work on them. Determine if your lights are battery or dynamo powered. ; Our support team will diagnose and troubleshoot your issue. For a visualization please see the assembly walkthrough video linked from the main documentation page. On the Bosch intuvia display, press the light button, On the Bosch Purion display, hold down the, On the Bosch Kiox, press the light button. Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. … Only takes one to two hours to install. Check that the battery is charged, installed properly on the bicycle, and that the system otherwise operates normally. Always ensure correct polarity when connecting wires. Check your brakes first. Take extra care when applying the throttle or pedal assist for the first time. Then you’ll occasionally want to run the battery to 100% charged and do it 2 or 3 times in a row. If engaged, this will keep the throttle / motor from... 2. If it works, there is an issue with the front light. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. Electric bicycles … ... Jumper Wire) The brake lever switch informs the speed controller to turn the motor off when the brakes are applied. Do not short connectors. I have put over 1,000 miles on this bike in the last 7 months. Do not short connectors. Lots of money for nothing! Videos you watch may be added to the TV's watch history and influence TV recommendations. Don’t fall into a routine with your ebike. Check the 5A Fuse. Well, it’s not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. Not all E-bikes have safety motor cut-off switches on the hand brakes. Of course they still need the standard bicycle maintenance you would expect. If so, ensure the switch is on. Felt (Bosch), Stromer, BH Easy Motion, Faraday, Impulse Speed, and many Bionx systems use battery powered lights. May require extra knowledge, tools, or equipment. If the original front light has removable plugs, disconnect them and attach them to the new light, and check if it operates. A Bluetooth or ANT+ digital wireless sensor must be "paired" with a cyclecomputer or GPS unit to be recognized. The bay can be placed in a variety of places and it will vary depending on the e-bike in question but they are generally placed in the middle of the bike or just behind the seat. Polarity (orientation of the wires when plugged into the lights) is critical with battery powered DC lights. If there is still no illumination, there is an issue with the plug or wiring from the dynamo. After the break-in period, you’ll want to charge your electric bike battery to around 80-90% fully charged. If you see an error code, consult your owner's manual or contact us for more information. If the key is removed, you will hear an audible click. Non-Starting Kids Electric Ride On Troubleshooting Guide Try these handy steps to get your ride on up and running! If the front light still doesn't work, a separate "known working" DC front light may be used to continue troubleshooting. Reversing polarity can destroy your lights or damage your battery. If you do not get any power to the display then you should start with the battery as well as all the connectors. Check that the battery is secure. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. Check the connection between the motor and the controller. If you are getting error code 08 (throttle issue) first check throttle connection carefully. Contact us for assistance. Bionx system is not responding to button presses, and may be stuck in an undesired mode or setting as a result. I ride my bike to work which is about 5 miles to work. Now it won't turn on. Fun to ride when it works, 34 miles on it and the electric part quit working! Turn on your bike by pressing the power button. Some lights have daylight sensors and will only fully illuminate when it is dark. An electric bike only works if all the components are functioning correctly, which means there is no easy and quick way to troubleshoot major problems. Electric scooters motor does not run and scooters battery pack has been charged in the last 3 months. Checking the Battery Level On your handlebar’s RideControl system. Unplug the rear light, and check if the front light now operates. That was six days ago. Integrated bike lights aren't illuminating properly. The male and female prongs should have a positive connection. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. You don't need to be physically fit to ride one. Then check input voltage (P03) through your LCD Display parameters. Remove the battery. Check the wiring connections at both the front and rear lights to make sure that no cables are unplugged. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. Be careful not to short the rear light connectors. If the bike does not turn on, follow the instructions in the Check the 40A Fuse section. The standard lights on bikes from The New Wheel use LEDs for illumination. Electric bikes can be quite finicky, especially if you’re a beginner. Riding an electric bike with pedal-assist is incredibly intuitive, and anyone who can ride a bike will immediately feel comfortable on one. Troubleshooting common ebike issues. Error code 10 indicates that hall sensor connector is not connected properly. ! Reinstall the battery, making sure it is properly mounted. This you can fix. If you haven't already, turn the system off and back on. Electric scooter and bike troubleshooting guide motor does not run battery pack charged. Also make sure that the battery prongs line up properly. If you can hear the motor run, but it won’t turn the wheel, then the internal reduction gears are stripped or broken. Then unscrew the right side. — David Ideally, you should do this every 30 cycles, after a break of not riding, or bi-annually. Can't find parts list. Use a multimeter to check the output voltage of the light wiring. (We've found that children sometimes like to switch lights off when parents aren't looking.). A hub motor is an easy alternative to turn your standard bike into an electric bike, but before doing that, you should check that the motor’s specification would fit on your normal bike. Brake Rotor Replacement Guide. Replacing the controller may solve the issue. Turn on the lights using your system controls on the handlebar. If you need to adjust the play slightly, you can do so on the barrel end adjuster at the clutch lever. Tilt the battery and insert the bottom into the guides in the holder on the frame. Yeah first world problems. "Sense" modes may cause dim illumination when it is light out, this is normal. Ensure proper usage and practice the operation of the power system on your bike to prevent damage, serious injury, and/or death. Turn on the lights using your system controls on the handlebar. Still can use my peddles, but my legs are weak, that's why I bought a e bike. For Bionx systems, see Bike Lights Won't Turn … Riding an electric bike—or e-bike—for the first time can feel like discovering a superpower. Wiring can sometimes run through the frame, fenders, and racks; don't pull or remove it, just check what is easily accessible and visible. What’s the best part about an e-bike? There can be many reasons why your bicycle lights can stop working. There should be at least two wires plugged into each light. Twist throttles can result in an uncomfortable wrist position and thumb throttles mean having your thumb extended. You’ll see the number 1 in the bottom left corner. If unplugging lights, separate any exposed wire or connectors and insulate them. After removing the battery, press the button on the battery. The bike looked well built and wasn't hard to put together. Push the upper part of the battery in towards the locking mechanism. Even your bike. Too much or too little free play and the bike won’t start. To check for this, turn the lights off. If you do not get any power to the display then you should start with the battery as … If it works, there is an issue with the front light. Make sure your ebike is powering on and your display panel lights up. Check the full wiring run to make sure there is nothing disconnected or damaged. Check that the battery is charged, installed properly on the bicycle, and that the system otherwise operates normally. Only proceed if experienced and confident in your abilities. Contact us today, and get reply with in 24 hours! Watch this video for step-by-step instructions: If your lights still aren't working, please contact us for assistance. A sensor made to work with one cyclecomputer may not work with another. It should read approximately 6V AC. ... Troubleshoot a Bike that Won't Turn On. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. How electricity flow in an electric bike works. Contact us for assistance. We've seen more than our fair share of ebike issues come and go over the years - from shot ball bearings, seized freewheels and stripped threads to defective hall sensors, blown mosfets and connector issues. Trek e-bikes are pedal-assist, so input to the pedals determines the level of assist. Contact us for assistance. Ebike Conversion Kits - Ebike Batteries - Ebike Accessories - Ebike Cables and Spare Parts, A short sentence describing what someone will receive by subscribing. Use a multimeter to check the output voltage of the dynamo while the wheel is spinning. Consult your light manufacturer's manual or contact us for more information. Many times, the problem is a loose connection or corrosion. If the front light now works, there is an issue with the rear light, its wiring, or connections. Check the chain tension. Haven't had any luck with support. Unplug the rear light, and check if the front light now operates. Contact us for assistance. If I plug the charger in, the green light on the charger stays green. For most systems, it should read approximately 6V DC. There are arrows on the axle for unscrew direction. Start with the simpler solutions, and keep checking if they don't solve your issue. Advanced Troubleshooting. 2) Check the chain tension. Depending on your RideControl System, you’ll be able to see the charge level in... On the EnergyPak itself. Sign up for in-stock updates and discounts! Therefore the throttle will have the same speed level/grade limit set on the PAS. Used it three times in the dry. You wouldn't think that using a throttle is a big issue, but on long trips or even regular commute it can become somewhat tiring to always modulate a throttle for your desired power. We hope this article will help you to troubleshoot simple ebike issues. This is useful to determine how long a particular ride is or how much battery power is used over a particular distan… 1. If the troubleshooting is unsuccessful and the board is within warranty, we will provide an RMA number and prepaid label which enables you to send the item to our facility for repair or replacement
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