MNB, Team LJ xx, Hi Sam, thanks for reaching out! Are you sure you want to replace it? Five “In-Sync” activities may help families learn how to incorporate sensory-motor experiences into their endless indoor days. I would give Lorna Jane 0 star if i could. I purchased 4 sports bra on the site when they were having a website wise sale. I asked the customer service for a size recommendation, wasn’t sure about it, and the customer service said I can have a refund if they don’t fit. Additionally, the company has NO paid maternity leave and employees are expected to use their sick and vacation time to cover this. Find helpful customer reviews and review ratings for Lorna Jane Womens Bella Sports Bra, White, XX-Small at Amazon.com. To the real Lorna Jane Clarkson, I hope my feedback and all the others on here is brought to your attention and you make some wise decisions about your products and how your brand treats it’s customers. Mon 21 Dec 2020 My ‘old’ pair of tights still hold up 100% times better. So..the price of these pants had been jacked up significantly whilst quality has dropped significantly.I will not purchase them again.How disappointing.In the past I wouldn’t consider buying any other clothing for the gym. Lorna Jane (Clothing): 4.1 out of 5 stars from 1,990 genuine reviews on Australia's largest opinion site ProductReview.com.au. up from the depths/demon of paradise. When I asked if I could not come in she it would be another 15 min. We would like to show you a description here but the site won’t allow us. We definitely appreciate you reaching out and look forward to turning this around for you! I have over 15 pairs of older LJ tights and the wear they’ve had hasn’t caused any holes.. newer products are rubbish! Please start listening and loving your customers again before it’s too late. Líder en Australia desde 1990. We have flagged this with our Customer Care team who have advised that no manufacturing fault was found on this garment and appears that they may have come into contact with an external surface. A free inside look at company reviews and salaries posted anonymously by employees. Shame Lorna Jane, you will start loosing you customer base because people actually want quality not just a brand name. If you would like to reach out to our Customer Care team via our Live Chat platform through the website we would love to organize a styling session for you in store to ensure we can turn this around and support in finding the perfect Activewear for your wardrobe. We have flagged this with our Customer Care team who have advised due to Covid-19, there have been delays through transit. The manager then proceeded to say that she had no power and only customer care would be able to do anything and that she would lose her job! Other recent updates include Robert Armstrong (Serial Sidekicks), Cy Kendall (Serial Villains), Jane Adams (Serial Heroines), and Milburn Stone (Serial Heroes). Updated daily with the latest news from Hollywood! How to Answer: What Are Your Strengths and Weaknesses? Lorna Jane offers a wide range of high quality, affordable women's workout clothes. Bonus incentives paid to all employees, Sometimes hard work was not recognized by higher ups. It's seems a little bigger than the space they had at the Manhattan Village Mall. This is because all items must pass a quality check before posting them to you as well as when received back for a return. There was barely any give in the pants unless I sized up. If that’s true that’s a joke! Please know when sending your package to exchange items we do cover the postage sent back to you! lorna the exorcist. I then emailed customer service and got a chat person that did not make sense and was not reading my issue. Stay away from this brand to save yourself from headache. I reported them to the attorney office and consumer projection bureau. After waiting 3 weeks I was refunded for only 1. I even sleep in comfy workout gear sometimes. The size guides were great to as they fit my daughter and i perfectly. We appreciate your feedback provided, which has been noted and passed along. I can assure you this has been addressed as a training opportunity x, Hi Bree, thank you for your review. Don't expect to get any kind of helpful aftersales service. Support the US more, Great clothing discounts Great company philosophy promoting healthy lifestyle, physically and mentally, and women supporting and encouraging each other. Her words “they have the power” and can only do what they instruct. I will never ever purchase from them again. Instead of listening and adapting to the current environment, they continue to try to run it the way they do in Australia and it results in confusion and a ton of extra work with no results. You are expected to run the sales floor by yourself, hire, train, develop, merchandise, clean, etc and there is no upper support. Join the 301 people who’ve already reviewed Lorna Jane. Lorna Jane Reviews. LJ doesn’t care about their customers or their experience. There is always an alternative solution and we do apologize if this option was not mentioned to you. No commission. Disgusted. Indeed, they have kidnapped Lorna Murchison (Allene Roberts), the blind daughter of Joyce's wealthy employer, and are holding Lorna ransom for $100,000. Learn how to enable cookies. I’ve purchased 2 lotus tights, 1 is 11 months old worn occasionally and the other is 2 months and they both have holes in them. After struggling to find something more comfortable and support my hysterectomy scar I came across a LJ store and bought a pair of tights in mustard yellow and been in love ever since and can’t recommend Lorna Jane enough- I feel well supported where I need to be and look good while at work, I am a personal trainer. - Amazing product + discount - Solid and relevant brand message - Lorna Jane has a very flat structure so many roles have direct access to the owners of the business. Instead, they compare their stylish offerings with more fashionable activewear brands like Lululemon, Lorna Jane, and Nike. Lorna Jane Reviews 1.00 Rating 2 Reviews 0 % of reviewers recommend Lorna Jane Company Reviews Questions Visit Website Write Your review Tell us how Lorna Jane made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. I am certain I am not the only one. For any Lorna Jane purchase (excluding warehouse sale items ordered online) will have 14 days from receiving your new items to go ahead with returning. They recently increased staff discount from a petty 25% to 40%, so that's a bonus. Our styles are designed with the highest quality fabrics and finishes which is reflected in our price point. We do look forward to turning this around for you. They are on Manhattan Beach Blvd near Manhattan Ave., on the same block as the Chase Bank across from Manhattan Beach Creamery. 1 talking about this. There’s potential sales lost just there!) Terrible in store service - staff member told me wrong information and when followed couldn’t purchase the item I wanted and ended up loosing the $100 on a gift card that was incorrect. They don’t want to acknowledge the manufacturer, product or fabric is at fault, rather they would make their customers feel they are at fault and have no option. They did not even offer to contact their chosen courier service to assist in this matter. Pros & Cons are excerpts from user reviews. but yeh I felt like you can’t win! Our Customer Care team are able to confirm delivery to the correct address and also provide you with proof of delivery from Canpar if you would like to reach out via our Live Chat platform with your order number to request this information. You’ve made it really easy for me to not want to shop at Lorna Jane again and I am so sad to say this. We do apologize for the inconvenience caused with your recent visit to our Arcadia Store. It’s really the worst brand and they should go out of business soon like this. Dreadful customer experience, won't accept returns, exchanges or gift card equivalent on Christmas gifts, b-day present, etc. All other online stores provide free labelling !!! We do apologise for any frustration! Reviews from Lorna Jane employees about Lorna Jane culture, salaries, benefits, work-life balance, management, job security, and more. I went online to make a purchase using a gift card that I was given as a gift. We're sorry to hear of any frustration from your instore visit. Review: Lorna Jane Activewear. A free inside look at company reviews and salaries posted anonymously by employees. Lorna Jane inspires women to achieve their best life through Active Living, with activewear that supports all of your active needs. We're sorry to hear of your instore experience and have absolutely passed on your feedback to our Sandy Bay store! Super disappointing response from what I thought was a great company. In fact, the order that did not arrive was over $300.00. If you have a local store at all, please pop in there with the item and receipt details (bank statement is fine also) and the team will be able to look over in person to assist! First time buyer of Lorna Jane Leggings.Bought Amy ankle biters ones as have pockets, which are so handy for my phone. Your response will be removed from the review – this cannot be undone. Tu #VidaActiva empieza aquí Nuestra filosofía: #MuéveteNútreteConfíaenti Based on personal experience & the countless ongoing complaints they won’t survive for much longer. ), 7 of the Best Situational Interview Questions. Is this your company? MNB, Team LJ xx. So rude and dispicable service. Wishing you all the best. which would have made it 4:00. If you are not happy with this outcome of the store we definitely recommend reaching back out to our Customer Care team on Live Chat which can assist in our Quality Team at HQ to look over in person for a second opinion! While you can shop Fabletics without signing up, taking advantage of their slashed prices means first signing up for a VIP Membership. MNB, Team LJ xx, Hi Amy, thank you for the review! MNB, Team LJ xx, Hi there, thanks for the feeback! Are you sure you want to remove this review from being featured for targeted profile? Reviews for: Photos of Juiciest Hamburgers Ever. ... Goodreads Book reviews & recommendations: IMDb Movies, TV & Celebrities: IMDbPro Get Info Entertainment Professionals Need: So basically this gift card is unusable to them and they will not honor it. 75 Benefits. I paid for shipping, return shipping, and then Lorna Jane told me they could only give me a gift card. ... Jane Austen's Pride and Prejudice: an ironic, deep and sometimes cynical portrait of an appearance-centered and profoundly patriarchal society. Companies. Glassdoor has 259 Lorna Jane reviews submitted anonymously by Lorna Jane employees. Looking into this with our Customer Care team, we are moving forward to cashless and have escalated the focus on hygiene, safety of our staff and customers that we no longer hold cash within our stores. Which it wouldn’t be because it’s against fair work policy, so it was disgusting she was throwing that in my face. It's worth noting that elastane does degrade over time and at a higher rate than the fibres that house it such as polyester or nylon, so it does pay to look after it. Obtainable growth opportunities from store level to corporate. We understand this is not the outcome you wish to receive and to definitely reach back out to our Customer Care team for any other concerns! Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Event coordinators are expected to get free venues to sell. We have flagged this with our Customer Care team who have advised that we do need to know immediately when you receive an item in bad condition. They told me to go on chat online..really?? These cards must be used as "credit cards" and because their site does not allow multiple cards per order, I could not place my order (as I needed to enter my own card info to pay the remaining balance). Lorna Jane you have to step up game if you want to stay in it. I had to call my BF to send them to me while in stored which he did. -If you are employed, expect to do EVERYTHING with no support. I wasn’t told this by the chat staff even after I explicitly asked what I needed to bring into store so I wasn’t wasting my time. This is the first issue I’ve had since buying they’re new stuff and they have every excuse under the sun to refuse an exchange! | Read 61-80 Reviews out of 301 This is such lovely feedback and absolutely makes our day hearing you have found the perfect Leggings that make you feel comfortable and confident! Please allow 3-5 business days for the funds to reflect to your account. I offered to call and pay over the phone, however, was repeatedly told "they are a live customer chat option only" and I am supposed to "use my gift card for a smaller transaction at a later date." Don’t put up with despicable customer service or unjust/illegal company policy, do what I’m doing & report the matter to the: ACCC government complaints-problems/make a consumer complaint. Update, February 14, 2021: Rusty Wescoatt has just joined the Serial Henchmen section. Thank you x, Hi David, thank you for your review. MNB, Team LJ xx, Hi Barb, thanks for reaching out! The managers and higher ups are the nicest people you will ever meet. We want nothing but the best for our LJ Community. I took them back to rouse hill Lorna Jane where I bought them from and they literally brushed me off. There is obviously something wrong with the lotus product style as so many reviews mention the same thing! We do recommend reaching back out to the team for any other concerns! It’s a real shame because it’s the customers that support the business and brand and their loyalty over the years. A free inside look at company reviews and salaries posted anonymously by employees. The customer service was difficult to contact and slow to wait for the chat. Learn about Lorna Jane culture, salaries, benefits, work-life balance, management, job security, and more. Lorna Doone by R.D.Blackmore - Collins £29.99. The JoBlo Movie Network features the latest movie trailers, posters, previews & interviews all in one place! In fact, my office which is where I have everything delivered was not even open at the time they say they delivered my package. They are true entrepreneurs who have built Lorna Jane … Our Customer Care team are real women and have moved solely to Live Chat to assist in the moment globally! Quality is so different now. (A few customers walked out hearing about our conversation because it was so awkward! A free inside look at company reviews and salaries posted anonymously by employees. Use one of our 31 verified coupons to save in Australia Today's Domino's coupon - 50% OFF. Hi Kay, thank you for your review. Shop leggings, yoga pants, sports bras for all fitness levels and activities. Not only did they miss inform me which led me to buy the incorrect item, they miss led me on the size guide after asking several questions to their online host. I walked around for 20 min and was walking back to the store as it was the time Stephanie was to be back. MNB, Team LJ xx, Hi Soph, thank you for reaching out! They are very understanding and it has a strong team environment. We do recommend reaching out to the store which the gift card was purchased for an exchange to The Ultimate Gift Card for Her xx, Hi Nicki, thank you for your review. P.s. "Currently I have been working at Lorna Jane for just over 3 months" (in 29 reviews), "The girls I worked with were wonderful" (in 24 reviews), "Event coordinators are expected to get free venues to sell Lorna Jane activitiewear (e" (in 35 reviews), "Last minute changes in strategy from Head Office has challenging effect on field team members" (in 34 reviews). MNB, Team LJ xx, Hi Vicki, thanks for the feedback! Terrible! Your experience can help others make better choices. Dreadful customer service when trying to exchange a product. Very disappointed in your service and training of employees. The store manager came back from break and after explaining the issue and showing her the screenshots comes up with every reason not to be able to exchange the tights saying I caught the tights on something which made the hole which she couldn’t prove but insisted that’s what she thinks happen and therefore based on that she said couldn’t do anything for me! * We do apologise for the potato vibes and have reached out on Socials to honour this promotion for you. 236 Lorna Jane reviews. Please do reach back out as the team are absolutely your best point of contact for this enquiry! 259 Reviews. Unfortunately I'll be looking for a new favorite activewear brand. If under any circumstances, you needed an extension to reach out to our Customer Care team on live chat via the website or DM us on socials to discuss. The items I purchased weren’t final sale items. 99. Our Lotus Leggings are definitely one of our most popular Leggings globally and understand they haven't met your expectations! Company promotes entrepreneurial thinking in individual roles to own your part in the business. If you fail to convert a majority of the THC-A to THC your dosing estimates will be high and you may be … This is why I felt compelled to post this review. Website has no information detailing what they deem as faulty etc and says to email them, then you get a auto reply saying they no longer accept emails. View All num of num Close (Esc) Lorna Jane. For those who have taken my free online Edibles Dosing Class and use my edibles dosage calculator tool, proper marijuana decarboxylation is important in order to get accurate dosing estimates. I just hung up. The company uses the hard work of the women that work for them to line Bill and Lorna's pockets. If I could give 0 as a score I would. sci-fi classics triple feature (attack of the crab monsters, not of this earth, war of the satelittes) the wild, wild planet ... click here for other recent reviews . It’s evident something has to change otherwise you’ll lose business. Unfortunately, I will not be going back to your store. I checked their return policy back then and it says I could get a refund if I return them. Thank you x, Hi there, thanks for reaching out on Trustpilot and Product Review! A free inside look at company reviews and salaries posted anonymously by employees. BS service - just kept getting passed from one person to another Ike a hot potato. They wont be seeing anymore of my money. This big tits site are for the surfer who like big boobs and huge tits. Shame on them. You can’t even raise a formal complaint with them. Use one of our 32 verified coupons to save in Australia Today's Amazon discount code - 80% OFF. 8 Questions You Should Absolutely Ask An Interviewer, Horrible Leadership from upper management, Entrepreneurial Business with Internal Growth. We have processed a Lorna Jane Gift Card to the value paid for this style & if you wish to discuss further please do reach out to our Customer Care team via live chat. 240 Lorna Jane reviews. carnival magic. We can confirm that all of our policies that we trade with are built in accordance with Australian Consumer Law! Thank you! They did so by email to let me that the order had already been delivered by Canpar.I emailed them to advise them that I did not receive this shipment. 4.5 out of 5 stars 4. I have been a long time customer. Marca premium de ropa deportiva femenina. A chapter in Autism-in-Lockdown: Expert Tips and Insights on Coping with the COVID-10 Pandemic (Future Horizons).. Clearly the brand has increased the price of tights and tried to cut manufacturing costs by using cheaper fabrics. Jane Austen’s Sense and Sensibility c.1970 ... Blog And Book Reviews. We have also moved solely to a Live Chat service so that they can assist with any q's globally and in the moment! Lorna Jane Women's Harper Full Length Tight. -The company made a pride line and donated $0 to any LGTQB organization- this money again went to Bill and Lorna directly. When purchasing any full price items online you are more then welcome to receive a Refund, Exchange or Gift Voucher equal to the value paid which is valid for 3 years unless it is our Final Sale which will not be considered! The importance of marijuana decarboxylation when calculating cannabis edibles dosages. They've apparently started using a third party for some of their gift cards, however, there is a limitation in using these specific gift cards via their website. Being cooped up to prevent the spread of COVID-19 is especially challenging for children with autism and their grown-ups. I drove 1/2 hour to the Arcadia, California store as I always had good luck there and this was a gift for my daughter. They blatantly disregard Aust Consumer Protection laws and refuse to provide return postage for faulty items bought online. Don’t waste your money on $100 pair of tights tbat last less than 1 year! I went online to make a purchase using a gift card that I was given as a gift. I was sent a product with a stain on the front, sent it back with a clear note on why I was sending it back, and was not given a refund because I did not immediately go on their online chat to tell them of the defect. Then you have to do a chat and they say go in store because they can’t help. 228 Lorna Jane reviews. I JUST WANT TIGHTS THAT LAST AND I CAN USE! 243 Lorna Jane reviews. 20 reviews of Lorna Jane "Love the new location! I have shopped online with Lorna Jane a couple of years ago and never had any complaints but last month I ordered 2 sported which I returned. Lorna Jane flatly refused to take any responsibility and they offered no assistance whatsoever. Your item was processed by the Returns team on 19/02/2021, however, all items returned do need to be in resalable condition with all original tags attached to be approved for a refund. Step it up for your own sake! The so called “manager” Okie at the Sandy Bay, Tas store (covered in tattoos & a hostile attitude) was rude & obnoxious. However after I joined your elite account this year I recently ordered some items and no discount appeared in the checkout, so that surprised me a little bit considering I’ve just spent quite a bit of money in this order. HR is a joke. 34 talking about this. I had to work some shifts alone and the store didn't have bathroom so I had to close the store for 5 mins to go use the mall's bathroom. We have allowed for trimming and 10% extra for pattern matching, based on a standard room layout. Kept changing the reason why they wont return the item within the 14 day trail period. Don’t get me wrong, the quality of Lorna Jane is great. We look forward to turning this around for you! They are not authored by Glassdoor. We will be following up with the Courier to investigate your parcel return. If receiving a gift and the item may need to be exchanged, definitely reach out to Customer Care on Live Chat from 7AM-6PM AEST, Monday to Friday as they will be the best point of contact and assist in the moment! The sales and KPI benchmarks are ridiculous and unachievable, especially in the retail business today. $100 for a pair of tights that fall apart after a few washes! Definitely reach out to our Styling Experts on Live Chat as they will love to assist with any troubles when checking out or q's you have - they are available from 7AM-9PM AEST, 7 days a week! they dont cover packaging, even though they said they do - THEY DO NOT. great coworkers, discounts, great clients, pushy sales, bad management from HQ, Not inclusive, Not women empowered internally, Easy paced job, not busy, not competitive. They've apparently started using a third party for some of their gift cards, however, there is a limitation in using these specific gift cards via their website. This is an expensive brand, but their customer service is non existent - any loophole they can find to avoid helping is taken. Read employee reviews and ratings on Glassdoor to decide if Lorna Jane is right for you. I was advised that they would get back to me. Had I realised, items would be damaged on returned and the blame put on me so they could keep my money, I would have photographed the item myself before returning it. war of the planets. I'll never buy from them again. The customer service and their online stocking is truly awful. I am clearly a bitter and disappointed ex-customer. One pair now has to be binned. LJ will lose business over this as they’ve already had so many stores close down. I returned an item 5 weeks ago, I have contacted them 3 times to ask why they haven’t refunded me! We absolutely did offer an extension on this time frame over the Christmas period - any items purchased from 24th November through to the 24th December had until the 17th of January for a return. I will not be shopping with Lorna Jane again because I find this appalling and you need to be able to trust the companies you shop with! The anime film, which took seven years to produce, combines groovy musical vibes with delightfully deadpan humor. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! -There are no raises within the company even for performance or hard work. -The biggest con of working for Lorna Jane is that it prides itself on women's empowerment and they use this as a marketing tactic but working for them is anything but. If you do not have a local store or need help locating proof of purchase, please contact our Customer Care team via our website Live Chat service from 7AM-6PM AEST, Monday to Friday! As couriers are not offering signature on delivery during this time we do recommend via our website to ensure a safe delivery address where parcels cannot be intercepted and also making sure a company name is provided for any deliveries to a business address. I purchased a top for my daughter for Christmas in Nov. She tried to return it, but only for a different size and was told she couldn't without the invoice. Lorna Jane gave me my first job! I left and went home and called the next day for a manager and Stephanie said she was the manager. Please know that we do need to see receipt details as we have a 14 day exchange policy, however, was extended over our Christmas period with any purchases made from November 24th – December 24th was able to return or exchange until January 17th. Now I would not consider buying LJ again..just not worth it!I should definitely be getting a full refund. I too of this they do not advise that because they are a business it takes an additional 3 working days to return the items!! I was turned off by how thick and compressive their fabric was. They refuse to admit that they mislead the consumers, didnt label their products clearly, and refuse to stick to the policy of the time or purchase. Stop, You're Killing Me! Consumer watchdog takes Lorna Jane to court over ‘anti-virus activewear’ claims The company originally claimed their ‘LJ Shield’ could stop the spread of COVID-19. Apparently the promotion has finished despite still being advertised on Facebook and Google over a week later (with no finishing dates). Bought 2 pairs of ultimate support full length tights in October 2020. Customer service is rubbish and they don’t honour advertised deals. It’s an absolute disgrace. Apparently they changed their return policy after my purchase and refuse to stick to what they originally promised. Instead of hiding behind the notion that they want to empower women, they should come right out and say that they want to take advantage of women. I hope they go out of business soon. -The company posted Black Lives Matter, however, there are ZERO women or people of color in any leadership position within LJ HQ. She had food in her hand and as I am standing there to go in she locked the gate in front of me. Get all of Hollywood.com's best Movies lists, news, and more. We're sorry to hear of your experience and have passed on your feedback for training and development purposes! Call the Info-centre on 1300 302 502.
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